Contact Us - Norton Railworks

Rolling Stock

- Flat Car
- Gondola
- Hopper *soon
- Box Car *soon
- Stock Car *soon
- Caboose *soon

Shipping
Car Construction
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Norton Railway

Contact Us

Have a question, comment, or concern? We'd love to hear from you.
We're still in the process of perfecting low-cost models.
If we've made a mistake or if there's something we can improve on, please let us know.

Please email us at nortonrailworks@gmail.com

Q&A
     -Do you offer 6' versions of cars?
       Sorry, we do not at this time.
    -Can you build a custom car for me?
       Sorry, we aren't setup for custom work.
     -Can I choose a different Rust-Oleum Painter's Touch 2X paint color?
       Yes! Just let us know the color name. If it's available, we can do it.
     -Can I pickup my order locally to save on shipping?
       Yes! We can refund the shipping cost (minus $50 for crate cost.)
       The shop I build at is located in Norwood, MA. 02062.
    -Can you paint the screw heads, side steps, corners, or eye-bolt the car color?
       Yes! We can paint your selected color over those if desired.
    -If my order arrives damaged, what should I do?
      Take pictures of the box & damaged area(s) and email them to us ASAP.
     -How long does it typically take before I receive my order?
      Typically, it will take 2-6 weeks to receive materials, build, and paint your order.
      It then takes an additional 2-7 days in transit for delivery.